Warranty
The Apple One-Year Limited Warranty is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods.
As such, the Apple One-Year Limited Warranty benefits are in addition to, and not instead of, rights provided by consumer law and it does not exclude, limit or suspend a buyer’s rights arising from consumer law. Consumers have the right to choose whether to claim service under the Apple One-Year Limited Warranty or under their consumer law rights. Important: The Apple One-Year Limited Warranty terms and conditions shall not apply to consumer law claims.
Your Apple-branded or Beats-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase (“Warranty Period”) when used in accordance with Apple`s user manuals (refer to https://www.apple.com/support/country). Under this warranty, you will be able to direct your claims to Apple even in situations where you purchased the Apple Product from a third party. If a defect arises during the Warranty Period, Apple, at its option will (1) repair the Product at no charge using new parts or parts that are equivalent to new in performance and reliability, (2) exchange the Product with a product with equivalent functionality formed from new and/or previously used parts that are equivalent to new in performance and reliability or with your consent, a product that is at least functionally equivalent to the product it replaces, or (3) refund the original purchase price. This warranty excludes normal depletion of consumable parts such as batteries unless failure has occurred due to a defect in materials or workmanship and, damage resulting from abuse, accident, modifications, unauthorized repairs or other causes that are not defects in materials and workmanship.
Apple does not warrant, represent or undertake that it will be able to repair or replace any Product under this warranty without risk to and/or loss of information and/or data stored on the Product. In no event shall Apple be liable for (a) loss or damage, which as of the product’s purchase cannot be regarded as being caused by Apple’s breach of these warranty terms; or (b) losses caused by the user’s fault, loss of data or loss of profits or benefits.
Any limitations of liability in this warranty document shall not apply to (i) death or personal injury pursuant to any mandatory law on product liability; (ii) fraud or fraudulent misrepresentation; (iii) intentional misconduct or gross negligence; (iv) or a culpable breach of major contractual obligations. A damages claim based on a breach of major contractual obligations or gross negligence will be limited to foreseeable damage typical for the sale contract concerned.
To obtain warranty service, contact Apple using the information described at https://www.apple.com/support/country. Proof of purchase may be required to verify eligibility. For products originally purchased in the U.S.A, Apple is Apple Inc. 1 Infinite Loop, Cupertino, CA 95014. For products originally purchased in Europe (other than Turkey), Africa, and the Middle East, Apple is Apple Distribution International, Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland. For all other countries, Apple is described at https://www.apple.com/legal/warranty. Apple or its successors in title is the warrantor. For customers in the EU please review your statutory rights at https://www.apple.com/legal/warranty.